Effective October 2024
Calla Precision Technology Limited, (“Calla Precision”, “we,” “our” or “us”), is a Limited Liability Company incorporated under the Laws of Kenya, being the Companies Act No. 17 of 2015, Laws of Kenya.
The Company owns the Calla Precision platform, a digital marketplace for all things communication, data and insights, hereinafter “the Platform”. The Platform provides a centralised digital marketplace for communication and public relations services.
We are cognizant of the expectations of our users regarding privacy, confidentiality, integrity, and security of your personal information that is in our custody. Securing your personal information on our Platform and using it solely for the intended purposes is our priority.
Calla Precision is the controller responsible for your personal data. We collect and process your personal data when you sign up as a user, an agency or a service provider on our Platform.
We have established this Privacy Notice in order to comply with the data protection laws and regulations. This privacy notice provides information on how we collect and process your information when you sign up on our platform or visit our website, and any other information provided by you.
Our Terms and Conditions ("Terms"), set out in detail the terms under which you access and use our Services and our Privacy Policy contains more detailed information about our data processing and both should be read in conjunction with this privacy notice.
We may collect, use, store and transfer different kinds of personal data about you as follows:
I. Identity Data which may include your name if you are an individual, username or similar identifier, your organisational registration details, National Identity card/Passport numbers of individuals or company directors, KRA PIN number, photo, age, date of birth and gender, a valid email address, login details, name and username and any other similar information.
II. Contact Data which may include your billing address, postal address, physical address, email address and telephone numbers.
III. Financial Data which includes any bank account details, card payment details and other electronic or non-electronic payment details.
IV. Transaction Data which includes details about payments to and from you and other details of products and services you have acquired from us.
V. Technical Data which includes internet protocol (IP) address, your login identity data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our systems.
VI. Profile Data which includes your profile identification information, profession and expertise as a service provider, or your picture, orders made by you, your interests, preferences, feedback, and responses as a platform user.
VII. Usage Data which includes information about how you use our website, products, and services.
VIII. Marketing and Communications Data which should you opt-in to receiving marketing information from us and our third parties.
We will only use your personal data for the purpose for which we collected it which includes the following:
I. To register you as a new user on the Platform.
II. To process your requests and responses to requests for services.
III. To perform the contractual agreement, we are about to enter or have entered with you.
IV. To manage your relationship with us.
V. To improve our website, services, marketing and user relationships.
VI. To recommend services which may be of interest to you.
We may share your personal data within the Calla Precision fraternity and with service providers to facilitate delivery of services requested for.
Additionally, we share your personal information with third parties such as other users and service providers seeking to engage with you on the platform, and law enforcement whenever required by the law.
We reserve the right to modify, alter or otherwise update this Privacy Notice at any time, by either posting such changes, updates or modifying the Privacy Notice on our Website. We will provide you with a notice period of two months for any such changes to this Privacy Notice, by email at the same email address you have provided to us.
If we do not hear from you, your continued use of our services constitutes your acceptance of any amendment of this Privacy Notice.
To exercise any of your rights in connection with your personal information, we kindly ask that you open engage with us on chat on the Platform. Please include all the relevant details, so your request can be handled correctly. We will process any requests in line with any local laws and our policies and procedures. You may also contact us at www.callaprecision.com
If you have any questions (or comments) concerning this Policy, please email our team at info@callaprecision.com and we will make an effort to reply within a reasonable timeframe.